Click here to read our Ontario Accessibility Customer Service Policy Statement
Education and high profile patrols have gained us the respect of the residents we serve. It is our intention to provide superior care for lost, abandoned and injured dogs and cats. Reducing the number of animals that are invariably euthanized each year is our major goal.
The reason for companion animal overpopulation is that many people do not spay or neuter their dogs and cats, which then reproduce, creating enormous numbers of kittens and puppies. They are responsible for introducing more animals into a world that already has too many cats and dogs in need of good homes.
No Kill for Dogs:
Since assuming full responsibility for the City of Greater Sudbury in 2004 we have maintianed a no-kill status for dogs, where on average our euthanasia rates for stray dogs are fewer than 10 percent. All dogs suitable for adoption are put up for adoption and kept until such time as they find forever homes or are accepted into a rescue program. We work with over 15 dog rescue groups across the province! We are working towards no kill for cats, however we are not there yet as we have simply not yet been able to find homes for all the cats that come our way. While we are striving for no-kill status we will always be first and foremost an open admission shelter.
We are more than happy to work with any group interested in a cordial and productive relationship. Our primary partner is Small Things CATS who took and re-homes over 240 cats in 2014. We also work with S.A.I.N.T.S. for both cats and dogs, Pets Need Love Too, S.A.D. in Elliot Lake and the OSPCA locally. We regularly transfer dogs all across Ontario through the Province of Ontario Breed Specific and All Breed Rescue Directory's members. Shelter volunteers coordinate organize these transfers with the Shelter assisting in transportation costs and logistics where possible.
Province of Ontario Breed Specific and All Breed Rescue Directory
We patrol the following list of Municipalities on a regular basis and respond to residents complaints during regular business hours.
For stray or nuisance dogs or cats in the communities of:
The City of Greater Sudbury,
The Town of Espanola,
The Town of Sables-Spanish Rivers (Massey, Walford, Webwood)
Atikameksheng Anishnawbek (Whitefish Lake First Nation)
or stray or nuisance dogs (and their owners)in:
The Town of Nairn-Hyman,
The Township of Baldwin (McKerrow),
The Town of Webbwood,
The Town of Walford,
The Town of Spanish,
The Town of Northeastern Manitoulin & The Islands (Little Current, Sheguiandah),
Municipality of Killarney,
Wahnapitae First Nation,
Township of the North Shore
Sheshegwaning First Nation
Municipality of Markstay-Warren
705-673-3647 (DOGS) or 1-800-836-6661
8:30 AM - 6 PM, 7 days a week*
*After hours service on Statuatory Holidays!
If you have found a dog or cat in any of the Municipalities above that you cannot care for you can call to arrange to drop it off at the animal shelter during office hours or call to request a pick up.
If you need the animal picked up it is best if you call early in the day to make the arrangements. We ask that you take steps to confine the dog or cat until the animal control officer arrives, and that you immediately call the shelter in the event the owners claim the animal or the animal is no longer in your possession for whatever reason.
For concerns regarding injured stray dogs or cats, or situations where a dog or cat are a threat to public safety in the municipalities listed above;
Call: (705) 673-3647 (DOGS) or 1-800-836-6661 and press 1 for emergencies.
For all other emergencies call 9-1-1
Lost and found reports may be placed anytime: Click here to place a lost or found report
All complaints are computerized for future reference. The complaints are logged with useful information which is constantly being referred to by our officers and staff during the performance of their duties.
Roaming Dogs or Cats
In any of the municipalities above no one is permitted to allow their dog and in some cases cat to roam free. Residents must keep their pets leashed and under control when ever venturing off their own property. Every Citizen has the right to report or confine a stray animal and have it impounded by Animal Control. The owner of any seized pet is liable for all fees associated with the impound.
Dog Or Cat Bites:
Please report all cases of animals biting or attacking persons or domestic animals. These calls are given priority. It is an offence under the Animal Control By-law to allow your pet to bite or attack a person or another animal. You may be charged, and a muzzle or leashing order may be issued.
If someone has been bitten by an animal it is important to have them consult a physician immediately and notify your local Health Unit:
The Sudbury & Manitoulin District Health Unit: 705-522-9200
The Algoma & District Health Unit: 705-356-2551 (Blind River)
Health Canada: 705-6714108 (For animals residing on First Nations Territories)
Any animal that has bitten or scratched a person is required to undergo a mandatory 10 day quarantine period to eliminate the possibility of rabies transmission.
Residents may surrender these pets for euthanasia at a fee of $120. + HST for dogs and $60. + HST for cats. In addition, residents may choose to use our quarantine facilities at a rate of $15. per day.
Click here to learn more about giving up an animal you own
Barking dogs can cause a lot of aggravation for residents. We investigate all barking dog complaints within the City of Greater Sudbury and the Wahanpitae First Nation ONLY during regular hours. The first step is a warning and thorough consultation with the problem pet owner in order for them to learn to change their habits. Fines of up to $5000 can be levied against persons who continue to allow or permit an animal to disturb the peace quiet and repose of any individual.
If you are having a problem with a neighbour's dog we would ask that you start taking a log (either on your own or on the sample form provided below) of the disturbances and make regular reports to our office. If you are ever required to appear in court you need to have an independent recollection of the occurrences and we must show that these occurrences are habitual and ongoing in order to secure a conviction.
Click here to download the Barking Dog Noise Log
Stoop and Scoop:
Make it a habit to pick up after your pet!
To protect citizens and other pets from disease and to keep our municipalities clean and beautiful, all pet owners are required to follow stoop and scoop practices, even on our own property! A big part of being a responsible pet owner is dealing with your pet's waste.
Failure to pick up after your pet (including on your own property) is an offence and could result in a fine of up to $5,000.
Dead animals On The Roadways:
We collect and dispose of all animals found dead on municipal roadways in Greater Sudbury during regular hours.
For dead animals on Provincial Highways call;
The Ontario Ministry of Transportation: 705 -564 - 7722
For cases of animal cruelty or neglect.
Ontario Society for the Prevention of Cruelty to Animals;
Ontario OSPCA Sudbury and District Branch (for Shelter inquiries):
Phone: (705) 566-9582
Fax: (705) 566-6625
Click here to go to the OSPCA site
Wildlife concerns, including bears and raccoons.
Ontario Ministry of Natural Resources
(705) 564 - 7823
IN AN IMMEDIATE EMERGENCY:
contact your local police force or dial 911
TO REPORT BEAR PROBLEMS: contact the Bear Reporting Line at:
1-866-514-BEAR (2327) (TTY) 705 945-7641
Wild at Heart Wildlife Refuge Centre
95 White Road
Lively, ON, P3Y 1C3
Telephone: (705) 692-4478
Click Here to go to the Wild At Heart site
Interested in having an Animal Control Officer attend your community meeting or visit your school;
Click here to learn about our educational programs!